Privacy and Security Policy
In general we may collect personal information that can identify you such as your name and e-mail address, as well as other information that does not identify you. When you provide personal information through our website, the information may be sent to financialfootprint llc secure servers located in the United States.
We may collect and store personal information you enter on our website(s) or provide to us in some other manner. This includes identifying information (such as your name, home or mailing address, e-mail address, and telephone number), information about your home or prospective home, your education or potential education, your financial information (such as your income, assets, or debts), and other personal information (such as your gender and age).
We may also periodically obtain both personal and non-personal information about you from business partners, contractors and other third parties. Examples of information we may receive include information about your home and additional demographic information. When you access financialfootprint (including through your computer or your mobile device) or open one of our emails, we may automatically record certain information from your system by using different types of tracking technology. This “automatically collected” information may include Internet Protocol address (“IP Address”), a unique user ID, versions of software installed, system type, the content and pages that you access on financialfootprint.com, and the dates and times that you visit.
We and our authorized service providers use various technologies to collect information from your computer and about your activities on our websites (see “Information Collected by Third Parties” below). We and these companies automatically collect information from your browser when you visit our website(s). This information includes your IP address, your browser type and language, access times, the content of any un-deleted cookies that your browser previously accepted from us or them (see “Cookies” below) and the referring website address.
Cookies - When you visit our website(s), we and our authorized service providers may assign your computer one or more cookies to facilitate access to our website(s), to personalize your online experience, and to record information about your visit to website(s). Through the use of a cookie, we and our authorized service providers may automatically collect information about your online activity on website(s), such as the web pages you visit, the links you click, or the other actions you conduct while on website(s). The cookies do not store any personally identifiable information about you. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to use some of the interactive features offered on our website(s).
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our website(s). We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our users and to measure the overall effectiveness of our content, programming, or other activities.
Information Collected by Third Parties – We may allow third-parties, including our authorized service providers to display other materials on our website(s), and to deploy technology for your benefit, for example, to load web pages quicker. We and these companies may use tracking technologies, such as cookies, to collect information about users who view or interact with our website. Our website does not provide any personal information to these third parties.
We do not share your personal information with other organizations for their marketing or promotional uses without your prior express consent. We may, however, share personal information with:
Authorized Service Providers – We may disclose some limited user information to affiliated companies, contractors or other businesses or persons to: provide web site hosting, maintenance, and security services; conduct data analysis and create reports; offer certain functionality; and assist financialfootprint llc in improving our service and creating new services features. We generally contractually require that these parties process such information in compliance with this Privacy Policy, we authorize only a limited use of such information, and we require these parties to use reasonable confidentiality measures. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose. These third parties to whom we may disclose personal information may have their own privacy policies that describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside the United States.
We also may disclose your information: If required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. copyright or trademark law). In response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. When we believe disclosure is appropriate in connection with efforts to investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; or to enforce our websites’ terms and conditions or other agreements or policies. In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, asset sale or in the unlikely event of bankruptcy.
We may share aggregated information (i.e., information about you and other customers collectively, but not specifically identifiable to you) and other non-personal information we collect under any of the above circumstances. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties including investors, for the purpose of conducting general business analysis. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest.
There are a number of places on our websites where you may click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on a recommendation or a search result on our websites, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the “privacy” link typically located at the bottom of the webpage you are visiting.
As a component of our business we offer the opportunity for access to an accredited professional to help educate and provide guidance on certain subjects relative to personal finances. These professionals may interact with you via email, web chat, web audio, web video or cell phone. The conversation may be recorded from time to time to support quality assurance and training of staff. These recorded discussions will be retained in safe keeping and only shared with authorized employees and any outside service provider maintaining the recorded files on our behalf. At no time will this information be utilized for any other purposes.
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required in order for you to obtain products or services from us. We may send you other types of transactional and relationship e-mail communications such as administrative communication including scheduling confirmations, requests for additional information, service updates or announcements, notices and surveys without offering you the opportunity to opt out of receiving them.
We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees and authorized third-party service providers are permitted to access personal information, and they may do so only for permitted business functions. We use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.
We want you to feel confident using our website. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information. Please refer to the Federal Trade Commission’s website for information about how to protect yourself against identity theft.
If you are a resident of California, in addition to the rights set forth in this Privacy Policy, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information: the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year the names and addresses of the third parties that received that information; and if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed. We may provide this information in a standardized format that is not specific to you. The designated e-mail address for these requests is support@financialfootprint.com.
Children’s Privacy – Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 13.
If you visit our website from outside the United States you should be aware that this Privacy Policy is intended to cover collection of information on our website from residents of the United States. Please be aware that your information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.
This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of our websites.
We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share personal information that may impact you, we will notify you by sending an e-mail to the e-mail address you most recently provided us in your account, profile or registration (unless we do not have such an e-mail address), and/or by prominently posting notice of the changes on our websites. We recommend that you check our websites from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.
If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties please contact us by e-mail or postal mail as follows:
